General enquiries and claims

1300 00 CLUB (2582)

Sales & Service: Monday - Friday: 8am - 8pm; Saturday: 10am - 3pm AEDT

Claims: Monday - Friday: 8:30am - 8pm; Weekends: 8am - 5pm AEDT

+61 3 9224 3037
Calling from overseas? Standard call costs apply.
1300 44 2582
Fax

Additional Support

Looking for additional support including National Relay, interpreter or other support services? Visit our Additional Support page for more information.

Offices

VIC
Victoria
40 Esplanade
Brighton VIC 3186
Fax: (03) 8615 8178
NSW
New South Wales
10 Carrington Street,
Sydney NSW 2000
QLD
Queensland
Building L1A, 1 Boatworks Drive
Coomera QLD 4209
Fax: (07) 3114 4736
SA
South Australia
Level 10, 55 Currie Street
Adelaide SA 5000
Fax: (08) 7420 4738
WA
Western Australia
Unit 9, 24 Mews Road
Fremantle WA 6160
Fax: (08) 6462 1892
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COMPLAINTS AND DISPUTE RESOLUTION PROCESS

We aim to resolve any complaint you have as quickly as possible. Click the button below to learn more about the steps that make up our dispute resolution process.
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